Terms of Service

1. Who We Are

SINK is operated by Warehouse Finds, a sole trader registered in the Netherlands and trading as SINK. Dutch Chamber of Commerce (KvK): 42097139. VAT number: NL005492255B08. Business address: Coelhorst 56, 3452 JJ Vleuten. Email: hello@sink.fm.

2. These Terms and Who May Use SINK

These Terms govern your SINK account and your use of the SINK apps, website and listening service (together, the ‘Service’). By creating an account or using the Service, you agree to them. Purchase terms shown by Apple or Creem also apply when you subscribe.

You must be at least 16 to create an account. If you are under 18, you may buy a subscription only with the consent of a parent or legal guardian and if you are legally able to make the purchase. In these Terms, ‘cancellation’ stops a future renewal, ‘withdrawal’ reverses a qualifying consumer contract, ‘refund’ returns a payment, ‘account deletion’ removes your SINK account, and ‘termination’ ends access to the Service.

3. The Service

SINK is an editorial listening service. The live stations are produced and broadcast by independent third parties. We select and link to them, but do not control their programmes, schedules, availability or geographic restrictions. No particular station is guaranteed to remain in the catalog.

When you listen, your device normally connects directly to the station's streaming server; SINK does not relay or re-host the audio for listener playback. The station therefore receives the technical request from your device. We may make limited technical requests to a stream to check its availability or display now-playing information. See our Privacy Policy for how data is handled.

We may change, suspend or discontinue all or part of the Service for genuine editorial, legal, security, technical or commercial reasons. A material change will not add a charge without your agreement. Where a change materially reduces a paid Service, we will give reasonable advance notice when practicable and any cancellation, price-reduction or refund right required by law. Station operators may request a correction or removal at hello@sink.fm.

4. Accounts and Account Deletion

You must provide accurate information, take reasonable care of your sign-in credentials and tell us promptly if you suspect unauthorized access. You are responsible for activity you authorize through your account.

You may permanently delete your SINK account in Settings. Account deletion is separate from subscription cancellation: deleting the account does not cancel an App Store or Creem subscription or stop its future charges. Cancel the subscription with the seller before deleting your account. Purchase and invoice records held by Apple or Creem remain subject to their terms and legal retention duties.

5. Subscriptions and Sellers

Personal is a monthly subscription that renews automatically until cancelled. The checkout identifies the seller, final price, currency, taxes and renewal terms before you commit to pay.

Apple sells subscriptions bought through the iOS app under its Media Services terms and controls billing and refunds for those purchases. For web purchases, Armitage Labs OÜ (Creem) is the contractual reseller and merchant of record under the Creem Buyer Terms; Creem charges you, issues the invoice and handles refunds. SINK provides the listening Service in each case.

A new account includes seven days of listening from the moment it is created. This needs no payment details and leads to no charge. We may change or withdraw this offer for accounts created in the future; an account that already has its seven days keeps them. After those seven days, an account without an active subscription can sign in and manage itself, but cannot listen.

6. Trial, Renewal and Cancellation

A free trial applies only if the checkout says you are eligible. The App Store trial lasts one calendar month; the web trial lasts 30 days. Apple and Creem determine eligibility separately under their own rules. The checkout shows the trial end date and the price payable afterwards.

Unless you cancel before the trial or current billing period ends, the seller charges your payment method and renews the subscription monthly. Apple advises cancelling at least 24 hours before the trial ends. You may manage an App Store subscription in Apple subscriptions and a web subscription in the Creem customer portal. Cancellation stops future renewals; access normally continues until the displayed end date and cancellation alone does not refund an earlier charge.

We will give reasonable advance notice of a subscription price increase. A higher price will apply only to a future billing period and only with any consent required by law or by the seller's rules.

7. Withdrawal and Refunds

If consumer law where you live gives you a right to withdraw, this is separate from cancellation. EU consumers generally have 14 days from concluding an online service contract. If you expressly ask for the Service to start during that period and then withdraw, the seller may charge a proportionate amount for the Service supplied before withdrawal where the law permits; using the Service is not by itself a blanket waiver of your rights.

For a web purchase, follow the withdrawal procedure in the Creem Buyer Terms or send Creem an unequivocal withdrawal statement through its contact channel. For an App Store purchase, use Apple's purchase and refund process. Our Refund Policy explains ordinary cancellations, statutory withdrawal and voluntary refunds. Nothing in these Terms limits a mandatory consumer remedy.

8. Acceptable Use

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe the intellectual property rights of others
• Transmit malicious code or interfere with the Service's infrastructure
• Attempt to gain unauthorized access to any part of the Service
• Record, redistribute or rebroadcast a stream or stream URL obtained through SINK without the relevant rightsholder's permission
• Circumvent access controls or use information obtained through SINK to access a subscription feature outside the SINK apps

9. Intellectual Property

SINK's software, design, branding, original catalog data and editorial writing belong to us or our licensors. Station names, artwork, audio and programmes belong to their respective rightsholders. Your subscription gives you a personal, limited, non-transferable right to use the Service; it does not transfer any rights in a broadcast or other content.

Your display name, avatar and other material you submit remain yours. You give us a non-exclusive, worldwide, royalty-free licence to host, reproduce and display that material only as needed to operate and secure the Service. The licence ends when the material is deleted, except for copies we must retain by law or in backups for a limited period.

10. Consumer Rights and Liability

If the Service does not conform to the contract, you keep every mandatory remedy available under applicable consumer law. Depending on the circumstances, these may include bringing the Service into conformity, a proportionate price reduction or ending the contract and receiving a refund.

We are responsible for loss that is a foreseeable result of our breach or failure to use reasonable care. To the fullest extent permitted by law, we are not responsible for unforeseeable or indirect loss, or for a broadcaster's content or outage outside our control. Nothing excludes or limits liability for death or personal injury caused by negligence, fraud, wilful misconduct, gross negligence, or any liability or consumer right that cannot lawfully be excluded or limited.

11. Suspension and Termination

We may restrict, suspend or terminate access if you materially or repeatedly breach these Terms, create a genuine security or fraud risk, unlawfully harm others, or if we are legally required to do so. Our response will be proportionate. Unless urgent action is reasonably necessary, we will explain the reason and give you a reasonable opportunity to fix a remediable breach before termination.

If we end a paid Service for a reason not caused by your breach, we will arrange cancellation of future renewal and any price reduction or refund for the unused period required by law. Provisions that by their nature must survive termination, including accrued payment and intellectual-property rights, remain effective.

12. Changes to Terms

We may change these Terms for a valid reason, including a change in law, security, technology, the Service or our business model. Changes do not apply retroactively. We will present the revised Terms on a durable medium and give reasonable advance notice of a material change, unless an urgent legal or security reason makes advance notice impracticable.

A change will not add a charge without your agreement. If a change materially disadvantages you, you may cancel before it takes effect and keep any termination, price-reduction or refund right provided by law. Merely continuing to use the Service does not waive a right that requires your express consent.

13. Complaints

If something is wrong, email hello@sink.fm with enough detail for us to investigate. We aim to acknowledge or reply within two business days. This target does not limit any statutory deadline or remedy.

Billing or withdrawal disputes about a web purchase may also be raised with Creem through its customer portal or contact channel. App Store billing disputes and refund requests must use Apple's process.

14. Governing Law and Courts

Dutch law governs these Terms. If you are a consumer, this choice does not take away mandatory protections given to you by the law of the country where you habitually live. A dispute may be brought before the competent Dutch court, but a consumer may also use any court available under mandatory consumer-jurisdiction rules, including the courts of their home country where those rules apply.

15. Contact

Questions about these Terms or the Service: hello@sink.fm. Our legal identity and address are in section 1, and our handling of personal data is described in the Privacy Policy.